FedEx Rewards support
FAQs
Find the answers to our most-asked questions about the FedEx Rewards program.
FedEx Rewards is a rewards program that is free to join and provides benefits to members for doing business with FedEx. With FedEx Rewards, you can earn your way toward rewards, like brand-name gift cards from top retailers.
To join FedEx Rewards, follow these easy steps.
1. Go to www.fedex.com/rewards
2. Click Sign Up Now
3. Enter your FedEx account number and your zip code
4. Click Enroll
1. Go to www.fedex.com/rewards
2. Click Sign Up Now
3. Enter your FedEx account number and your zip code
4. Click Enroll
There are a few ways to find out if you are currently a FedEx Rewards member.
Option 1: Visit www.fedex.com/rewards > Click LOGIN > Log in using your FedEx account username and password
Option 2: Visit www.fedex.com > Click "Sign Up or Log In" in the top right corner > Log in using your FedEx account credentials > Once logged in, click on the profile icon > FedEx Rewards is listed.
Option 1: Visit www.fedex.com/rewards > Click LOGIN > Log in using your FedEx account username and password
Option 2: Visit www.fedex.com > Click "Sign Up or Log In" in the top right corner > Log in using your FedEx account credentials > Once logged in, click on the profile icon > FedEx Rewards is listed.
As a member of FedEx Rewards, you receive shipping and printing offers that reward you for using eligible FedEx® services.
Here is how you can take advantage of the offers:
1. Receive offers and activate them by the activation date in your email or here on the website
2. Attain your goals
3. Choose your reward
Here is how you can take advantage of the offers:
1. Receive offers and activate them by the activation date in your email or here on the website
2. Attain your goals
3. Choose your reward
Each FedEx Rewards membership is allowed to link one FedEx shipping account and one FedEx Office® account.
To link your existing FedEx account to FedEx Rewards, visit www.fedex.com/rewards, click "Not a Member Yet? Sign Up Here" and enter your FedEx and/or FedEx Office account number to register.
To link your existing FedEx account to FedEx Rewards, visit www.fedex.com/rewards, click "Not a Member Yet? Sign Up Here" and enter your FedEx and/or FedEx Office account number to register.
From the FedEx Rewards program website at fedex.com/rewards, click "Sign In." Next, click "Forgot your password or user ID?" under the User ID and Password boxes. You can choose to reset your password based on the secret question you answered, or choose to reset your password by email.
If you have any questions, or if you're experiencing any technical difficulties, please email FedEx Rewards Customer Support or call 1.866.427.5295.
The FedEx Rewards Team is available at 1.866.427.5295 from 9:00am – 6:00pm EST, Monday through Friday.
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